![testing intermittent internet connection testing intermittent internet connection](https://techworkspro.com/_images/Ookla_SpeedTest.png)
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW.
![testing intermittent internet connection testing intermittent internet connection](https://liveshell-manual.cerevo.com/assets/uploads/sites/3/2016/09/UB250_select_internet_connect_type-300x230.png)
No Ranging Response received - T3 time-out.Started Unicast Maintenance Ranging - No Response received - T3 time-out.
![testing intermittent internet connection testing intermittent internet connection](https://www.onlyinfotech.com/wp-content/uploads/2020/04/How-To-Fix-An-Intermittent-Internet-Connection-In-Windows-10-680x430.jpg)
You are looking for any regular/frequent critical/warning log entries like the following:
![testing intermittent internet connection testing intermittent internet connection](http://www.bassboatcentral.com/boardstuff1/Mercperformance1.gif)
the cable company equipment that your cable modem communicates with). Is in continuous/reliable communication with the CMTS ("Cable Modem Termination System" Ideally, you want an event log that is always 'empty' - meaning that the cable modem But frequent or periodic error messages (like every day) indicates that something is likely wrong. Is complaining about anything 'critical' on a regular basis. You want to determine if your cable modem (and of course, you need to ignore some of the errors in the event log caused by disconnectingįirst, find and examine the cable modem event log. However, if I disconnect the RG6 cable from the back of the modem,Īnd reconnect it a minute later, the cable modem diagnostics web page can once again be accessed The diagnostics web page is inaccessible. TIP: For unknown reasons, when I manually power cycle my Netgear CM1000 cable modem (on Comcast), after reboot, TIP: Google the brand and model number of your modem and 'manual' (eg: "Netgear CM1000V2 manual") toįind the manual for your modem, which should disclose the IP address to use to get to the diagnostics that will assist in finding problems and confirming fixes. What you find in the cable modem diagnostic web pages.ĪLL cable modems should have a diagnostic webpage, often at ,ĭisplays all sorts of invaluable information like (1) downstream channels/power/SNR, (2) upstream channels/power, If you don't notice Internet issues, don't worry that much about This step is important, because if you are experiencing Internet connectivity issues,īut the cable modem log shows NO issues, maybe the problem is with yourīut also be practical. The first step is to confirm that the cable modem (and not something else) is actually having problems. First Step: Use the Cable Modem Diagnostics webpage FIRST STEP: The information needed to help you to solve cable modem Internet connectivity problems yourself.Ģ. And that is what the rest of this paper is all about - providing you with Many cable modem Internet problems are ultimately caused by bad/loose cable/connector issues, which can surprisingly be a major cause of intermittent cable modem issues (see video right) These are things YOU can check (and with loose connectors, fix) yourself.Įven seemingly minor 'loose connectors', or connectors not screwed on fully, or improperly installed F-connectors Is VoD on cable set top boxes also impacted at the same time?Ĭheck to see if cable modem channel "Suckout" and/or "Loose/Bad Connectors" are the problem. Is your Internet connection working most of the time, but dropping sporadicallyĪnd periodically (like only during the middle of every day)? The Wi-Fi chip or the antenna could be defective.Video showing impact of loose connectors (YouTube)ĭo you have an intermittent cable modem Internet connectivity problem? If ok try restoring the backup (the backup could be corrupted).ĩ) Go to an Apple Store for hardware evaluation. Try restoring as New first and testing it. Also disable any VPN apps and test Wi-Fi again.Ħ) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).ħ) Try device at another Network, i.e., neighbors’, public coffee house, etc.Ĩ) Backup and Restore the Device using iTunes. Channels 1, 6 or 11 are recommended for the 2.4 band.Ĥ) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4ĥ) Disable device prioritization on the router if this feature is available. Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band). Update Router Firmware (check manufacturer’s support website for a newer FW). Rejoin the Network again.ģ) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Maybe one of them will help.Ģ) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Suggest starting from the top and working down.